Return & Refund Policy

If you wish to return your purchased goods, please reach out to us for necessary arrangements. You are allowed to initiate a return request within 7 days after the purchase invoice date. Please ensure return parcel is securely packed, and be sure to include the original invoice provided as a proof of purchase.

 

Goods returned must be in original conditions to be eligible for a refund. If the goods have been used or damaged, there will not be any refund issued. Poladrone Solutions Sdn Bhd will not be responsible if return shipment is lost in transit. Once the returned goods have been checked and approved, Poladrone Solutions Sdn Bhd will send a confirmation email to notify you, refund will be issued within 5 working days after the confirmation email. 


Please return your purchase to the following address:
Poladrone Solutions Sdn Bhd 
Poladrone-L1-Futurise, Persiaran APEC,
Cyber 8, 63000 Cyberjaya, Selangor, Malaysia


Please contact us at ecommerce@poladrone.com or +603 5626 0001 if you have any questions or doubts.